Bathala Botanicals Black Matte Tea Tin - 4oz Loose Leaf Tea Storage Container - Airtight Tea Canister - Reusable Tea Tin - Tea Gift Storage

If your tea doesn’t quite hit the spot, don’t worry! We’re here with a heartwarming promise: a full refund or a free replacement, whichever you prefer. We want every sip to bring you joy, so let us take the worry out of choosing your perfect tea.

PLASTIC-FREE SHIPPING
We are now doing plastic free shipping for every order! You can be assured that all shipments come in a certified Eco-Enclosed Paper Mailer as well as Zero-Waste paper shipping labels. These materials are 100% recycled paper as well as recyclable and plastic free! If you ordered our tea strainer, we also make sure it is plastic free by using filler paper and a kraft box to make sure it arrives safely.

Loose Leaf Tea Tips!

- We placed specific instructions on the packaging to properly brew your tea however, feel free to experiment and find out what works best for you!

- If you would like a stronger/lighter tea, feel free to add/take away an extra teaspoon!

- We recommend that after the steeping time, you remove the tea leaves as being in the pot for too long might leave a bitter taste or make it way too strong!

- Let your tea cool for a few minutes before consuming in order to avoid burning your tongue and properly taste the tea!

If you have any questions, feel free to message us and we will try our best to answer them for you!

Bathala Botanicals prioritizes customer satisfaction and aims to provide a transparent and customer-friendly return and refund policy to ensure peace of mind and confidence with every purchase.

• Return Period: Customers are invited to initiate a return within 30 days from the receipt date.
• Eligibility for Returns: Items must be in their original condition, unopened, unused, with all packaging and labels intact, accompanied by the original receipt or proof of purchase. Note: All products are eligible for return within this period; there are no final sale items.
• Return Process:

1. Contact our customer service here or at bathalabotanicals@gmail.com with your order number and return reason.
2. Wait for return approval and receive a return shipping label via email.
3. Securely pack the items with the original receipt and affix the provided label.
4. Ship the package back to us without incurring any shipping fees.

• Refunds: We process refunds upon item inspection, crediting the original payment method within 3-5 business days. No restocking fee will be charged.
• Policy Amendments: We reserve the right to modify this policy, with changes effective immediately upon website update.

For any questions or needed assistance, please reach out to our customer service team at bathalabotanicals@gmail.com or at our contact page.